Each product you purchase from GENIE Beauty comes with a 30 Day 100% Money Back Guarantee. If you are not completely satisfied with a product, simply return the unused portion within 30 days from the date you received your product. For products purchased on an auto-ship plan, the guarantee only applies to first-time shipments. The money back guarantee does not apply to subsequent purchases of the same product. Before a refund can be issued, Customers are required to contact GENIE Beauty Customer Service at 866-700-2227 for return authorization and instructions. Proof of purchase is required. Shipping and processing charges are nonrefundable. GENIE Beauty will issue a refund for the original product purchase price, less shipping, within 10 to 15 business days (or 1 billing cycle) after receipt of your return product.
We do not accept C.O.D. returns.